The 7 Shoe Dog Mindsets for Transformation – #6 Be An Authority
The day of being a clerk in retail is gone, retail stores that have been employing clerks are closing, just look at our industry. Clients and customers want to be educated, they want to be advised and the want an expert. You have to be an Authority, you have to lead the sales process and guide your client to the right footwear. There is a difference between a Generalist and a Specialist, Which One Are You?